• Full Time
  • Kidderminster
  • Salary: ££32-40k plus car

Website Redwood Search Recruitment Agency Worcester

Senior Account Manager

8.30am – 5.00pm – Monday – Friday

Salary of £32,000 OTE £40,000

Hybrid working – company car, laptop and mobile phone

23 days annual leave increasing with length of service to 25, plus 8 bank holidays

Cycle to work scheme

Contributory pension scheme

Company sick pay

Death in Service policy

On-site parking

Are you a driven and experienced Senior Account Manager? 

Can you manage a portfolio of 50 top customers to retain and develop new business? 

Do you have a strategic mindset in developing multiple contacts within the business?

Main Tasks will include:

  • Using the business plan to prioritise and actively re-negotiate lapsed contracts and set up new contracts where no agreement is in place
  • Implement strategies with support from the After Sales Manager for new services and products as well as analysing business needs and seeking new opportunities for growth
  • Conduct strategic account reviews to drive growth and profitability
  • Managing the delivery of projects to agreed deadlines
  • Addressing client concerns and handling calls that require manager involvement
  • Increase the revenue and profitability of accounts through optimisation and efficiencies
  • Managing supplier relationships specific to your accounts
  • Understand clients’ needs and how we can assist in meeting their strategic goals using our proposed solutions
  • Build, develop and maintain productive and professional relationships with key decision makers in account base through regular communication and occasional meetings.
  • Maintain high customer satisfaction levels that meet company standards
  • Work closely with other departments and divisions to ensure customer satisfaction and problem resolution

Please contact Michelle at Redwood Search for more information on this opportunity

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