Sales Support Administrator

November 10, 2021 in

Website redwoodsearch2 Redwood Search Recruitment Agency Kidderminster

Sales Support Administrator



Office Hours – 08.45 to 17.30 – Mon – Thursday & 08.45 to 17h00 Friday

Hybrid working – 3 days office / 2 days home based

Do you enjoy the buzz of working in a busy sales office, where you are not only supporting a team of driven Account Managers, but you also get to help customers with a wide range of queries on a daily basis?

If being super organised is your strength and you love to have your finger on the pulse of everything that’s going on.

You’ll be working alongside almost 300 highly skilled, talented, ambitious individuals who work together to deliver a first-class service to our customers. We actively support internal progression and personal development if you want it, and there is immense job satisfaction to be found with a culture that supports staff, listens to ideas and includes people at all levels in the decision-making process.

Now for the detail…


Our staff work hard, and we appreciate their commitment. That’s why we want them to feel valued. We have all the standard benefits you expect from most employers plus a few extras too…

• 25 days holiday plus 8 bank holidays

• Private healthcare

• Free on-site parking

Key Responsibilities…

• Dealing with telephone calls and managing emails on behalf of several Account Managers

• Liaising with members of the Account Management team following customer meetings, creating visit updates and actioning associated tasks

• Creating, amending and processing contracts for the various services to include new business sales and retention of existing contract base

• Dealing with customer contract and invoice queries

• Checking and formatting sales proposals and liaising with other departments within the business, when required

• Management and tracking of sales figures, producing reports and presentations

• Liaising with customers, suppliers and internal personnel

• Producing and maintaining customer schedules and keeping CRM systems up to date

• Booking appointments with customers for the Account Management team

• Providing reception cover on a rota basis

• Completing general administration tasks to support the team

Skills & Experience…

Essential Skills & Experience…

• Experience and/or skills within an admin and/or sales environment

• Excellent organisational skills

• Able to multi-task, with a high degree of accuracy

• Exceptional written and oral communication skills

• Able to absorb and retain information quickly

• Competent with Microsoft Office, in particular Excel, Word, PowerPoint and Outlook

• Experience of reporting performance figures

• A commitment to creating a first-class customer service environment

• Experience of working in a team

For a confidential chat about the role and what you can expect to gain from this opportunity please contact Arlene at Redwood Search Recruitment Agency Kidderminster for more information.

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