Website redwoodsearch2 Redwood Search Recruitment Agency Worcester

Project Support Administrator

11 months Contract


Are you looking for a role which will offer you variation and new challenges each day working as part of a friendly and welcome team?
Do you have strong organisation and communication skills whilst having previous excel experience?
If so then Redwood Search has the role for you!

Job summary

To provide efficient and timely administrative support to new and existing service users by ensuring implementation schedules and systems are accurately prepared and delivered in a timely way meeting company expectation.  

Principal tasks and activities 

Ensure clients are kept up to date on the specific implementation stages, requirements and ongoing progress

Identify and quickly escalate issues that could prevent the go-live of a project or implementation.
Create and accurately maintain implementation documentation on the companies Intranet site.
Create and accurately maintain project records of Microsoft CRM.
Provide guidance and coaching on the use of company’s different services to service users and other service centre colleagues
Provide support, guidance and training to clients and colleagues using bespoke systems.

The Ideal candidate
Experience in using a variety of systems within a multifunctional office environment 
Confident in the use of Microsoft Office, particularly Excel Desirable: 
Experience working in a busy service centre environment 
Experience with regular process change 
Excellent customer service skills 
Able to build effective working relationships 
Good numerical skills/data analysis 

Minimum five GCSEs/O level equivalent (grade C or above) including Maths and English 

If you are interested, please contact Edward Jukes for a confidential chat on 01905 27747 or simply apply for the role. 

We have similar roles that you might be interested in: Group Risk Client CoordinatorCustomer Service Advisor & Experienced Insurance Advisor

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