Website redwoodsearch2 Redwood Search Recruitment Agency Worcester

Internal Relationship Executive

Worcester £22k

Are you an experienced Internal Relationship Executive looking for an exciting opportunity with career progression opportunities?

My client is looking for a self driven positive Internal Relationship Executive to join their growing team on a permanent basis in Worcester. Offering training to support personal development. 

You will be responsible for contacting existing customers via the telephone to retain and re-sign the customer, upselling and cross selling other services and increase revenue for the business.

Duties and responsibilities: 

  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods
  • Plan and manage personal business portfolio
  • Respond to and follow up sales enquiries using appropriate methods
  • Upselling and cross selling products to customers
  • Monitor and report on market and competitor activities and provide relevant reports and information.
  • Contact existing customers via the telephone to retain and re-sign the customer
  • Liaise with internal teams to optimise quality of service, business growth, and customer satisfaction.
  • Record, analyse, report and administer according to systems and requirements.
  • Support marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organised marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.
  • Update and manage relevant information on internal systems.
  • Attend training to develop relevant knowledge, techniques and skills.


  • Be self-motivated, organised and confident
  • Have a creative approach with the ability to spot opportunities
  • You will be driven and motivated by results
  • Excellent telephone communicator
  • Provide excellent customer service and support to your customers
  • Be organised with good attention to detail
  • Be able to work as part of a wide and varied team

Computer skills: Must be adept in use of MS Office, particularly Excel and Word, Internet and email. 

For further information please call Hannah at Redwood Search recruitment agency Worcester.

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