Customer Service Advisor – near Bromsgrove £16k
Are you an experienced Customer Service Advisor looking for an exciting new permanent opportunity?
My client is looking for an enthusiastic Customer Service Advisor to join their Customer Care team.
- Answering incoming phone calls from customers
- Ensuring all enquiries are logged and kept up to date on the inhouse system
- Processing day to day orders via the phone and website
- Answering calls from members of the field-based team
- Answering queries from customers e.g. chasing orders/product information
- Administration duties
- Offering head office support to the field-based team e.g. providing address details and contact details for their next customer.
Skills and experience:
- Previous customer service experience
- Excellent telephone manner
- Good communication skills
- Team player
Monday – Friday 9-5pm
If you are interested in this opportunity please contact Hannah Steer at Redwood Search, recruitment agency Worcester