Customer Service Advisor
Central Worcester – free parking!
(Easily accessible by public transport)
Various hours are available all Monday to Friday between 8am-6pm
Redwood Search is delighted to be representing an established local business who operate on a national level and due to expansion, they are looking for an enthusiastic, ambitious individual to join their team.
This is an exciting time for our clients, who are experiencing growth at a rapid rate. This company heavily invest in their employees and provide comprehensive training to all of their staff. They have a great work ethos and a friendly and dynamic team, an opportunity not to be missed!
If you have experience working within a call centre environment, be it sales or customer service, then this could be the perfect role for you!
Our clients are looking for a commercially astute person, who will be confident handling a high number of incoming calls. The ideal candidate will be a competent computer user, who has the ability to resolve enquiries and issues effectively and efficiently.
Along with handling customer queries, the role will entail uploading relevant information on the internal systems, meaning a thorough understanding and experience using Microsoft Office, specifically Excel, is crucial.
– 2 years’ experience working within a customer service or administration environment
– 5 GCSE’s, to include Maths and English
– Competent computer user
– Excellent telephone manner
– Tenacious, ambitious with great attention to detail