Website Redwood Search Recruitment Agency
Customer Service Administrator
Our client is looking to recruit an additional person to their busy and successful team due to high growth within the business.
This is a full-time role, based in offices near Evesham and offers you a competitive salary, benefits and holiday package, and the opportunity to be part of a great team who all work together to achieve great things.
Operating in a fast-paced office environment where personal organisation and attention to detail are of the utmost importance. The company pride themselves on offering outstanding customer service and expect all employees to support this goal. They reward success and provide opportunities for all staff to develop new skills and progress their careers.
The key areas of responsibility for the Customer Service Administrator are as follows:
• Acknowledge and log all orders received
• Check customer purchase orders against contracts, to ensure correct prices and quantities are quoted. Contact clients where necessary to discuss any discrepancies
• Process sales orders to achieve the required delivery date
• Raise purchase orders and liaise with the supplier and hauliers to meet the client’s expectations
• Process order amendments to achieve the required delivery date
• Log all orders relating to “stock” items, ensuring low stock levels are reported to the relevant departments
• Raise and distribute all forms relating to stock items
• Issue shipping instructions to warehouses and logistics providers
• Arrange samples for customers including coordinating with suppliers and provide the necessary paperwork
The company is looking for someone with a positive friendly attitude, great attention to detail and customer service skills who wants to utilise these in a growing company. Strong communication skills both written and verbal are essential along with the confidence to deal effectively with customers and suppliers. They offer a great team environment and prospects for growth.
Please contact Arlene at Redwood Search Recruitment Agency Worcester for more details