Website Redwood Search Recruitment Agency Worcester
Our client is looking to recruit a passionate, dedicated & enthusiastic customer service administrator to join their rapidly growing business on a 6-9 month contract.
We are looking for an enthusiastic candidate who thrives on providing excellent customer service from start to finish.
The role –
- Inbound customer service.
- Receiving customer enquiries over the telephone & via email.
- Email correspondence
- Offer excellent customer support.
- Log accurate data against CRM system
- Outbound calls follow up calls to customers & suppliers.
- General Administration duties when required
Person specification –
- Excellent Customer Service, Call Centre & Administration experience.
- Excellent telephone manner and able to communicate effectively across all levels.
- Must have excellent accuracy & attention to detail.
- Excellent communication skills – able to deal with requests for product support, orders and complaints.
- Self-motivated & resilient with a positive outlook and willing to rise to the challenge.
Please contact [email protected]