• Malvern
  • Salary: £18-20k

Website redwoodsearch2 Redwood Search Recruitment Agency Worcester

Customer Services Administrator
£18k – £20k

6-9 month contract with a view to being extended

Malvern – Free Parking!

Monday to Friday 8.30am-5pm

This role will suit an experienced customer service professional with fantastic organisational skills and superb attention to detail. The team is busy liaising between supplier deliveries and customer orders, providing first-line customer service across all business units.

Main duties include:

  • Processing of customer purchase orders onto internal systems
  • Liaising with customers daily to provide outstanding levels of customer service
  • Communication of customer delivery requirements between internal and external customers
  • Investigating daily claims of stock shortages from customers and internal departments
  • Communicating to the supply chain team regarding any known stock or excess stock shortages
  • Raising invoices and credit issues

The candidate:

Fantastic customer service and organisational skills

Able to work to deadlines in a fast-paced environment

Able to work quickly and autonomously with the ability to make decisions

Previous experience of supply chain and logistics would be helpful

Computer literate

If you are interested, please contact Michelle for a confidential chat on 01905 27747 or simply apply for the role. 

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