Are you looking to join a well-established business in Worcester who has a strong belief in employee development and progression?
Redwood Search is currently working on a great credit control vacancy that will offer a large amount of variety day to day.
The main purpose of the role is to liaise with customers and suppliers to recover cash savings for several divisions. To support the off-site advisors, management team and interface directly with suppliers and clients. To keep CRM project information accurate and up to date.
Managing own workload and accounts
Building a good rapport with clients
Liaising with suppliers, field advisors and clients
Handling both client and supplier inbound and outbound calls, in an effective and efficient manner.
Maintaining the CRM system
Reporting findings to clients
Supporting fellow team members when required
Ensuring reviews are carried out in a timely manner
Protecting sensitive data
Minimum 5 GCSE / O Level equivalent, including English and Maths
Administrative / Clerical experience, minimum of 2 years
Organisational skills, time management and prioritisation
Computer literacy – especially Microsoft Suite
Mature attitude, and works on own initiative
Ability to multi-task
Excellent communication skills with a focus on customer service
Excellent and professional telephone manner
Familiarisation with credit control would be an advantage
Ability to produce consistently accurate and high-quality work
Ability to work under pressure