Website Redwood Search Recruitment Agency Worcester

Commercial Account Handler


Flexible working – Worcester Office and Home

Working for a global organisation serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

This is a fantastic opportunity for an experienced Account Handler to join a successful and driven team located in Worcester. This role would suit someone with either Commercial Account Handling Experience or an Account Handler from Personal Lines/High Net Worth looking to move into Commercial Insurance within an established, market-leading insurance broker. 

What can you expect?

An opportunity to join an established and client-focused team

To work on a variety of commercial insurance policies

A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment

To build and maintain an excellent rapport with our clients, providers and colleagues across the Group 

What you will be rewarded with?

Competitive salaries and comprehensive benefits.

Support programmes including: health & welfare, tuition assistance, pension, employee assistance programme, career mobility, employee network groups and volunteer opportunities. 

We will rely on you to:

Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.

Strive to meet sales goals by partnering with Account Executives

Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.

Manage all day to day queries, renewals, amendments and mid-term adjustments

Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.

Perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.

Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.

Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.

What you need to have:

In-depth insurance Account Handling knowledge from either a Commercial or Personal Lines background

Ambitious nature and a keen contributor within a team environment

Articulate with strong client facing and stakeholder management abilities

What makes you stand out:

Cert CII qualification

Broker System experience (ideally Acturis)

Please contact Arlene at Redwood Search Recruitment Agency Worcester






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